Terms, Conditions & Privacy Policy

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

Copyright
The entire content of this website including text, graphics and code is copyrighted under U.S. copyright laws and is the sole property of The Auto Top Shop LLC. Any reproduction, distribution, display or transmission of the content of this site is strictly prohibited. The use of manufacturers names by The Auto Top Shop LLC is for the sole purpose of description and in no way is intended to infer or imply any connection with or between Car and Truck Upholstery and manufacturers. The Auto Top Shop LLC will not be liable for any special or consequential damages that result from the use of materials on this site or the performance of the products.

Shipping & Delivery
Most orders are shipped 6-10 working days from the date the order is received. Many ship even earlier. Peak season orders may take a little longer. We ship UPS Ground in the continental U.S. and Puerto Rico. Arrangements can be made to upgrade standard service to express delivery times. Please call us or email us if you need to make this arrangement and we can give you a price for the additional service. International orders please contact us at 215-803-2827 or by email at topshopauto@gmail.com. We ship worldwide.

Sales Tax
There will be a 6% sales tax added to Pennsylvania customers.

Warranties
We offer a five year manufacturers warranty that covers any defects in workmanship or material.

Return Policy
We have a 30 day return policy. If you are not happy with your top for any reason, simply return it. Our conditions are that it must be sent back in the original packaging and in the original condition. This return policy applies to items that are ordered in original materials and colors. This does not apply to special orders. Please call us if you are not sure whether you have a special order.

Store Hours
The Auto Top Shop website is available to browse, shop, and make purchases, twenty four hours a day, seven days a week, 365 days a year. Our phone help is available seven days a week from 8:00 am to 9:00 pm est.

Miscellaneous
In the event that there is a mistake regarding a listed item at an incorrect price The Auto Top Shop LLC has the right to refuse or cancel any orders placed at an incorrect price. We reserve the right to refuse or cancel any such orders whether or not the order has been confirmed and credit card charged. The Auto Top Shop will issue a credit to the credit card account in the amount of the incorrect price if a charge has already been made for an incorrect price. All of these terms and conditions are applicable to you when you access this website. Prices are subject to change at any time.

PRIVACY POLICY

WE DO NOT SELL, TRADE OR SHARE CUSTOMER INFORMATION OR OUR MAIL LIST INFORMATION WITH ANYONE - NOT EVER!

 Thank you for visiting our The Auto Top Shop. This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.

Note: the privacy practices set forth in this privacy policy are for this web site only. If you link to other web sites, please review the privacy policies posted at those sites.

Collection of Information
We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill you specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.

Cookie/Tracking Technology
The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Distribution of Information
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

Commitment to Data Security
Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.

We protect the security of your information during transmission by using Secure Sockets Layer (SSL) software which encrypts the information you supply.  It is also important for you to protect against unauthorized access to your password and to your computer. For your safety and protection, your credit card information is not stored on our servers. Our payment gateway provider, Authorize.net, keeps this information encrypted and secure on your behalf.

Privacy Contact Information
If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below:

By e-mail: topshopauto@gmail.com
By Phone: 215-803-2827
Ebay ID: thetopshopauto

We reserve the right to make changes to this policy. Any changes to this policy will be posted.